City Services

Mayor’s Hotline

The Mayor’s Hotline, 402.444.5555 (402.996.8490 TTY/TDD), is open Monday through Friday from 8:00am to 4:30pm. Emails can be sent to

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Omaha Mobile App

Omaha Mobile App is a real time mobile civic engagement tool that empowers people to identify civic issues and report them for quick resolution. For more information or to download the app, visit

Target Area Program (TAP)

Rehabilitation of owner-occupied housing in a specifically targeted neighborhood. TAP provides grants of up to $45,000 for home rehabilitation. For more information, call 402.444.5150, ext. 2018.

Exterior Repair Program (ERP)

Helps homeowners living east of 72nd Street in the City of Omaha’s priority targeted neighborhood and/or the City of Omaha’s Reinvestment Area improve the exteriors of their homes. For more information, call 402.444.5150, ext. 2018.

Energy Conservation program (ECP)

ECP identifies and makes minor repairs that increase the energy efficiency of homes for low-moderate income households east of 72nd Street. For more information, call 402.444.5150, ext. 2020.

Emergency Repair Program

The Emergency Repair Program corrects critical problems in owner occupied single-family homes to address situations that threaten the health, safety and welfare of very low income households. For more information, call 402.444.5150, ext. 2023.

Handyman Program

Helps elderly homeowners with minor home repairs at an affordable cost. A financial contribution for labor and material costs is requested based on a sliding scale. For more information, call 402.444.5219.

Rental Rehabilitation Program

Provides rehabilitation financing assistance to investor owners of single-family (one to four units) rental properties. For more information, call 402.444.5150, ext. 2011.

Rehabilitation and Sale of Vacant Property

Provides rehabilitation assistance to eligible investors, developers or subrecipients and homebuyer down payment assistance and/or closing costs to qualified homebuyers to assist with purchasing the homes rehabilitated. For more information, call 402.444.5150, ext 2011.

Vacant Lot Toolkit

The City of Omaha’s Housing and Community Development Division has city-owned lots that may be used for community gardening on an interim basis. Ultimately, these lots will be used for new housing or other civic purposes. As a result, they are not available as permanent community gardens. For more information, including the city’s Vacant Lot Toolkit, visit